Last updated: 19 September 2026
Approved refunds are initiated after the returned item is received and inspected, or after we otherwise verify an eligible cancellation, shortage, defect, damage, or incorrect item.
Refunds are made to the original payment method. We normally initiate an approved refund within 5 to 10 business days. The bank, card network, UPI provider, or payment service may require additional time to display the credit.
Original shipping charges and return shipping costs are refunded only where the return results from our error, a defective or damaged item, or where applicable law requires it. A refund may be reduced or refused if a returned product is used, opened, incomplete, damaged after delivery, or outside the Returns Policy, except where law requires a remedy.
Contact aquaglowenterprises@outlook.com or 7733956555 with the order number for refund status. Nothing in this policy limits rights or remedies available under applicable consumer law.